Cancellation
Cancellation requests must be sent to info@nenterprises.in.net with the customer ID, invoice/payment reference and reason. Approval depends on the stage of procurement or work. Materials already ordered, customised, delivered or consumed, and work already completed, are generally non-cancellable.
Refund eligibility
Duplicate payments, confirmed excess payments, or payments collected where Nikhil Enterprises cannot provide the agreed service may be eligible after verification. Digital or administrative charges, customised goods, completed services and non-returnable materials are normally non-refundable unless required by law or expressly agreed in writing.
Refund process and timeline
Approved refunds will be initiated to the original payment method wherever supported. Customers should allow approximately 7–10 business days after approval; the bank or payment gateway may require additional processing time. Cash refunds are not provided for online transactions.
Failed or pending payments
If an account is debited but payment status is failed or pending, contact us with the transaction reference. Please avoid repeated payment until status is verified. Bank or gateway reversals may occur automatically.
Contact for claims
Email info@nenterprises.in.net or call +91 95801 21878 / +91 63871 17625. Claims should be raised promptly with supporting invoice, transaction and service details.